Terms & Conditions
Refund / Cancellation Policy
- Personal Training
- If your scheduling conflict is known in advance and we are notified at least 24 hours ahead of time, you will not be charged.
- Any sessions missed with less than 24 hours notification are charged in full.
- All packages are to be pre-paid in full before Personal Training can begin.
- Packages are non-refundable and non-transferable.
- Each package of Personal Training is valid for 12 months from the date of purchase.
- All Personal Training packages include a free home programme, and a free re-test at the end of your pre-paid sessions.
GENERAL TERMS & CONDITIONS:
All services purchased from Dillons must be preceded by the applicant acknowledging, by way of completing a PAR-q form, that he/she has no physical limitations preventing him/her from participation. All applicants under the age of 18 years must have consent, in written form, from a parent or guardian. The applicant also agrees to abide by the rules and regulations of the studio and acknowledges that these rules and regulations may change from time to time. Furthermore, all applicants release Dillons, its owners, directors, managers and all employees of all liability regarding 1) any injury to self or child 2) any loss or damage to personal property. If purchasing packages that require payments to be made in installments, the applicant agrees to approve such installments be made by credit card on the dates as predetermined in the services contract.